And yes, we have to pay $150 again to retest, even when the test itself was in error, not one of our associates. The last I heard, Adobe still outsources the creation of the exams and the testing/certification.

What am I supposed to do when none of them I understand how frustrating this is. I seriously doubt anyone finds my posts because of selecting one of these boxes. One last thing - these 'topics' we have to choose from in order to post are ridiculous. These clowns you're using now do not reflect well on you at all. If anybody at Adobe sees this letter, I encourage you to find another test provider. When you finally receive the voucher and try to schedule the exam, you have to wait another 48 hours before you can take the test. I took two exams with them, and both times it took days to receive the voucher. When you pay for the exam, they say they'll send you a voucher within two hours. I missed passing the exam by one question, and now I have to pay another $150 to re-take the exam. 'What is your order ID and what is the nature of your problem.' Nothing after that. The only response I received was from someone named Madhur V at Mindhub. The week before I took the exam, I wrote to them because one of the exam questions kept begin marked 'Incorrect' even though I followed the instructions exactly.

Who doesn't? I wrote to them seven times this week. When you write to them, their standard response is 'What is your order ID and what is the nature of your problem.' I always include the nature of the problem when I write to a company. They hide behind multiple companies who hire poorly trained CSRs who provide incorrect information and transfer you to nonworking numbers at other companies. The companies they have partnered with to provide certification exam are a bunch of liars. Hopefully one of the bigwigs at Adobe sees this message.

Adobe certification indesign